Biki Pass

Once you purchase a membership plan ($15 monthly, $25 monthly, Free Spirit) a complimentary Biki Pass will be sent to the address provided to make your experience with Biki even easier. The Biki Pass is the quickest way to unlock a bike! 

 

If you don't receive your pass within 3-5 business days, please call customer service to confirm your address. Once you receive your Biki Pass you will need to activate it by logging in to your GoBiki.org account and entering the unique 7-digit number located under the barcode.

 

How to use: 

  1. Find the card slot - it is located on the left of each Biki Stop docking point. 
  2. Quickly insert your Biki Pass, with the yellow arrow first.
  3. Wait for the lights to turn from yellow to green and remove your Biki! If the light turns red, or if you do not remove the bike in time, simply try again at the same dock or another one. Your time will not begin until the bike is removed. 
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Lost your pass? If you lose your pass please call us immediately (888-340-2454) so we can deactivate and issue you a new one. There is a $5 replacement fee. 

 

Don't want to carry around a pass? You can unlock bikes by using the Biki Mobile App to generate ride codes.