Customer Service hours: 6am - 11pm, 7 days a week
To locate your record and better assist you, please include the phone number that is linked to your account or your Biki Pass number (the ID code is right below the bar code).
Biki Headquarters: 914 Ala Moana Blvd
Or stop by in person Monday - Friday from 9am-5pm! Our headquarters are located at 914 Ala Moana Blvd (Autosource)