Biki HQ is currently closed to the public. Customer Service is available 7am - 11pm daily at 1-888-340-2454. Learn more.

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For immediate assistance give us a call at 1- 888-340-2454!

Please expect a delay in email messages. 

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Customer Service hours: 7am - 11pm, 7 days a week

1-888-340-2454   |



Regular Hours: 8am - 5pm, Monday - Friday


529 Koula Street, Bay 2
Honolulu, Hawaii 96813


To locate your record and better assist you, please include the phone number that is linked to your account or your Biki Pass number (the ID code is right below the bar code).


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For information about Sponsorship, Donations, Employer Plans, Visitor Plans, Station Placement, Promotions, or anything else please contact