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For immediate assistance give us a call at 1- 888-340-2454!

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Customer Service hours: 6am - 11pm, 7 days a week

1-888-340-2454   |


Office hours: 8am - 5pm, Monday - Friday

529 Koula Street, Bay 2
Honolulu, Hawaii 96814


To locate your record and better assist you, please include the phone number that is linked to your account or your Biki Pass number (the ID code is right below the bar code).


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For information about Sponsorship, Donations, Employer Plans, Visitor Plans, Station Placement, Promotions, or anything else please contact