Text alerts are temporarily down while we make improvements. We apologize for the inconvenience!

Please check for the green light to confirm your bike has been docked properly or call 888-340-2454.

Contact us

Contact us

We want to hear from you!


Customer Service hours: 6am - 11pm, 7 days a week

Phone: 1-888-340-2454

Email: support@gobiki.org

To locate your record and better assist you, please include the phone number that is linked to your account or your Biki Pass number (the ID code is right below the bar code).

Biki Headquarters: 914 Ala Moana Blvd 



Or stop by in person Monday - Friday from 9am-5pm! Our headquarters are located at 914 Ala Moana Blvd (Autosource)

Media inquiries and requests: media@gobiki.org


Expansion plans: expand@bikesharehawaii.org

More information is available online. 


For information about Sponsorship, Donations, Employer Plans, Visitor Plans, Station Placement, Promotions, or anything else please contact info@bikesharehawaii.org