Biki HQ is currently closed to the public. Customer Service is available 7am - 11pm daily at 1-888-340-2454. Learn more.

Contact us

For immediate assistance give us a call at 1- 888-340-2454!

Please expect a delay in email messages. 

Contact us

We want to hear from you!

 

Customer Service hours: 7am - 11pm, 7 days a week

1-888-340-2454   |  support@gobiki.org

 

Office hours: OFFICE CURRENTLY CLOSED (COVID-19)

Regular Hours: 8am - 5pm, Monday - Friday

 

529 Koula Street, Bay 2
Honolulu, Hawaii 96813

 

To locate your record and better assist you, please include the phone number that is linked to your account or your Biki Pass number (the ID code is right below the bar code).

 

Media inquiries and requests: media@gobiki.org

 

For information about Sponsorship, Donations, Employer Plans, Visitor Plans, Station Placement, Promotions, or anything else please contact info@bikesharehawaii.org