Contact us
For immediate assistance give us a call at 1- 888-340-2454!
Please expect a delay in email messages.
We want to hear from you!
Customer Service hours: 7am - 11pm, 7 days a week
1-888-340-2454 | support@gobiki.org
Office hours: OFFICE CURRENTLY CLOSED (COVID-19)
Regular Hours: 8am - 5pm, Monday - Friday
529 Koula Street, Bay 2
Honolulu, Hawaii 96813
To locate your record and better assist you, please include the phone number that is linked to your account or your Biki Pass number (the ID code is right below the bar code).
Media inquiries and requests: media@gobiki.org
For information about Sponsorship, Donations, Employer Plans, Visitor Plans, Station Placement, Promotions, or anything else please contact info@bikesharehawaii.org