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May 2018

Executive Director - Job Description

Bikeshare Hawaii (BSH) is a non-profit 501(c)3 corporation that is responsible for Biki, the bikeshare program that currently operates in urban Honolulu. BSH acts under two primary agreements: one with the City and County of Honolulu, and the other with Secure Bike Share, a private, for-profit entity. The City’s agreement delivered seed funding to BSH and provides requirements for locating Biki stations on City property. Secure Bike Share owns the initial supply of equipment, approximately 100 bikeshare stations and 1000 bikes, and manages day-to-day operations within standards outlined in their agreement with BSH.


Bikeshare Hawaii requires an Executive Director who can provide the leadership and hands-on skills to help lead the organization through its post-launch phase of financially self-sustaining growth and expansion, attract partnerships, funding, and oversee and ensure the development and implementation of a fiscally responsible business plan that accurately reflects the unique opportunities and constraints of a bikeshare system in Hawaii. It will take a forward-thinking leader who can visualize a future where bikeshare is an integral part of Hawaii’s transportation network and can respond to the unique needs of different communities across the state.


  1.  Bachelor’s degree in Business, Urban or Transportation Planning,  Communications, Marketing, or related field; or equivalent experience. Advanced degrees are preferred (MBA, MPA, JD).
  2. Minimum 5 years of relevant work experience.
  3. Business development and fundraising experience with the ability to identify and leverage innovative funding sources.
  4. Demonstrated success in a start-up organization environment with the ability to successfully drive a young organization and adapt and expand programs and initiatives.
  5. Excellent leadership, management, written and verbal communication, and negotiation skills, including team building & collaboration across entities.
  6. Ability to manage a financially viable and sustainable organization with ongoing budgeting, monitoring and reporting.

Highly Desired qualifications

The successful candidate will demonstrate many of the following traits, skills, or characteristics:


  • Political and geographic familiarity with Oahu and the Hawaiian Islands preferred, including facilitation of public processes and collaboration with government entities.
  • Knowledge of, experience with, and commitment to managing a Board of Directors and developing bylaws, regulations, and ethics of managing a mission-oriented organization.
  • Experience or understanding of business operations (bikeshare operations or otherwise), including consumer marketing, engagement and customer service.
  • Strategy planning, budget development, ongoing financial monitoring and reporting, basic accounting and bookkeeping skills preferred.
  • Sponsorship and partnership experience including negotiation and management of contracts, sponsor recruitment, fulfillment, and account management.
  • Knowledge and understanding of bikeshare, bicycle infrastructure, bicycle marketing campaigns, bicycle and motorist education, and planning for livable communities is a plus.
  • Experience with strategic media relations, public affairs, and communications functions. Demonstrated ability to act as a spokesperson for the organization.
  • Willingness to get hands-on and work irregular hours with occasional travel.

Description of Executive Director Responsibilities:

The Executive Director will report to the non-profit’s Board of Directors, which will consist of a range of private, public, and sponsor representatives.

Primary responsibilities:

  • Manage a dedicated staff of two or more including a Grants and Programs Manager, and a Marketing and Communications Manager.
  • Engage the community via broad and inclusive outreach, including presentations at various community forums including Neighborhood Boards.
  • Raise major funding to support the organization’s staff, operations and mission. This will also include raising funds to match government grants, identify additional sponsorship and funding sources, and submit proposals for grants and administer requisite documentation.
  • Plan Biki’s growth and expansion to improve mobility options in communities on Oahu and in Hawaii, including underserved populations.
  • Lead site planning for new station locations, including facilitating permitting with local jurisdictions, private property owners, the State of Hawaii, the University of Hawaii and the Federal Government.
  • Develop, implement and adapt marketing, media and outreach programs to attract new riders, including group programs for employers, the visitor industry and others.
  • Analyze customer data, including usage, demographics, revenue, station use and other available information to develop programs to improve ridership, revenue, effectiveness, and station locations.
  • Direct the ongoing operations of Secure Bike Share to keep them motivated to deliver excellence to the community and meet the requirements of their agreement with BSH.
  • Partner with public and private organizations for collaboration and mutual benefit.
  • Build and maintain a team culture within BSH and with Secure Bike Share and other partners that embraces a mission-driven, team-oriented, environmentally sustainable endeavor.
  • Lead all aspects of ongoing organizational management/administration, including:
    • Develop annual budgets, forecasts, tax filings, financial audits and other reports, with vendors to support these responsibilities;
    • Ensure adequate reporting, planning, financial forecasting and accounting standards and processes are in place to meet the requirements of all agreements with the City, Secure Bike Share, donors, funders, private property owners, staff, vendors, etc.;
    • Work with legal resources when required in contract management, dispute resolution, etc.;
    • Manage Altres to maximize human resources benefits and compliance.
    • Work with the Board to develop a budget and an operational plan to maximize membership, ridership, revenues/profits and community acceptance and then lead the management and execution of such plan;
    • Ensure adequate reporting, planning, financial forecasting and accounting standards and processes are in place;
    • Coordinate and maintain strong ongoing relationships among multiple parties, such as the Board of Directors, sponsors, vendors, subcontractor(s), customers, community organizations and government agencies.
  • Direct regular board meetings; prepare meeting agendas, exhibits, minutes and maintain ongoing and relevant communication with the board of directors and document discussions and decisions of the Board to ensure smooth functioning and compliance with rules and regulations.
  • Other duties to accomplish the non-profit’s mission statement and objectives.


Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Job may require hours that exceed 8 hours per day and/or 40 hours per week.  Download as PDF.


$75k-$125k base salary commensurate with experience and qualities deemed necessary to administer a successful bikeshare program. Potential for performance–based bonus.


Please direct ALL advance questions to and submit letter of interest, resume plus list of names and contact information for appropriate references to