Biki is Honolulu’s bikeshare program; a form of public transit using a network of bikes that are available to the public for short trips around town. When it’s too far to walk, but too close to drive, you can now Biki instead. Simply check out a Biki bike at any of our 100 solar-powered Biki Stops, ride to your destination, and dock your bike at a nearby Biki Stop.
Biki is the name of Honolulu's bikeshare system. Biki is presented by Bikeshare Hawaii and their operating partners.
Who is Bikeshare Hawaii?
Bikeshare Hawaii, is a local 501(c)3 non-profit organization that was created out of the joint efforts of the City & County of Honolulu, the State of Hawaii, the EPA, Ulupono Initiative & Hawaii Pacific University. Its mission is to provide bikesharing services to Hawaii residents and visitors and to make bikesharing successful in the state of Hawaii. Learn more at About Us.
Who is Secure Bike Share?
Secure Bike Share is Bikeshare Hawaii’s operations partner. Secure Bike Share manages the day to day operations of Biki including the maintenance and rebalancing of the equipment. They help ensure Biki bikes are where you need them to be, and in top condition. Learn more at About Us.
Who is PBSC?
PBSC Urban Solutions manufactures the Biki equipment and software technology. PBSC is considered by most to have the best bikeshare bike in the industry -- designed from scratch to meet the unique challenges of bikeshare -- PBSC also has the largest and most road-tested bikeshare fleet (48,000 bikes giving over 160 million rides). With over $2 million invested in R&D on top of an already innovative product, PBSC is poised to be the most innovative system provider in bikeshare.
The main differences between bike share vs bike rental are the duration of the trip and the network of pick-up and drop-off locations. Bikeshare emphasizes short trips from one Biki Stop to another within the network, while bike rentals are typically intended for longer, recreational rides with one pick-up and drop-off location. There are several options for renting bikes in Honolulu.
Getting around Honolulu in a car can be stressful, with parking hard to find or expensive. An option for short trips is using a bike. Some people don’t have (and don’t want to own) a bike. Bikeshare makes biking accessible by putting bikes where people are, and where they want to go, without the hassles of ownership.
Honolulu was awarded a Bronze ranking as a Bicycle Friendly Community by the American League of Cyclist. Currently, Oahu has 2 miles of protected bike lanes, 46 miles of bike paths, 59 miles of bike lanes, and 40 miles of bike routes. Dedicated bike facilities are created to provide separation between bicyclists and motor vehicles. Bikeways such as paths and separated bike lanes allow bicyclists to ride without merging with motor vehicles, leaving cyclist and motorist feeling safer. Separation allows for a wide variety of people with varying skills, purposes, and speeds to use a bicycle. More bike lanes, paths and routes are planned for Oahu. Visit the City’s Bicycle Program to learn more about bicycle infrastructure and biking laws in Honolulu. Visit the Hawaii Bicycling League website for bike map resources and free workshops on safety and rules of the road. Soon, we will also update the City's Bikeway Network map with existing Biki Stops.
Now that Biki has launched, more and more residents and visitors will be bicycling around town. When you are on the road be aware, watch out for bicyclists, slow down and give at least 3 feet when passing.
Biki is for everyone 16 and over who is capable of riding a bike, even if you don’t bike now. Looking for the opportunity to learn how to bike or interested in a refresher course on the rules of the road? Our partners at the Hawaii Bicycling League can help you with that. Whether you’re a resident, visitor, working professional or student, there is a trip in your day that Biki can help you with.
Bikeshare can still be a convenient transportation option even if you own your own bike. You can Biki for one-way trips in conjunction with TheBus, ride share, carpooling with friends, or when you want to leave your own bike at home for security or storage reasons. It provides you with the freedom of choice and saves the hassle of having to carry around a bike lock and bike lights.
Many metropolitan cities in the U.S. Mainland as well as Canada, Mexico, Europe, Canada and Asia have a bikeshare system. These include Paris, London, New York City, Chicago, Denver, Portland, San Francisco, Seattle, Boston, Houston and Minneapolis, among others. The bikeshare concept in each of these cities follow the same basic framework of allowing individuals to rent out bicycles at one docking station and returning it at another docking station location. The bike system that these cities use varies.
Follow us on social media and sign up for our e-newsletter to hear about volunteer opportunities and how you can get involved with the Biki team!
You can buy biki merchandise at Boca! They're located at 330 Cooke Street in Kakaako.
Biki will operate all year. 365 days, 24/7 (with exceptions for extreme weather or other emergencies).
Purchasing a Pass at the kiosk: Two options are available at the kiosk using a credit card. Purchase a Single Ride for $3.50 for up to 30 minutes, or a $20 Free Spirit for 300 minutes that can be used in any increment, and never expire. For each check out under the Single Ride or Free Spirit purchased at the kiosk, a code to unlock the bike will be distributed after the credit card is inserted at the kiosk. Take the code to any dock with an available bike and unlock the bike.
Online or through the Biki app: Three options are available Online and through the Biki app using a credit card. Purchase a $15 or $25 Monthly membership for an unlimited number of 30 minute rides or unlimited number of 60 minute rides, or a $20 Free Spirit membership for 300 minutes that can be used in any increment, and never expire. Memberships purchased online will include a Biki Pass that will be mailed to the member and allow the member to bypass the kiosk for each check out and instead allow you to check a bike out directly at a docking point with your Biki Pass.
Payment can be made with VISA, MasterCard, American Express, JCB, Diners or Discover.
Yes. The easiest way is to download the Biki app. It's available for free for both Android and iOS. Simply login to your account, click on a station and press the yellow unlock image to generate a temporary release code. Enter your 5-digit code into any dock that has a bike, wait for the green light and remove your bike.
Monthly memberships and Free Spirit users will receive a Biki pass in the mail. Once you receive your pass you can use it to unlock bikes - there's no need to carry your credit card, use the kiosk, or receive unlocking codes. Before the pass can be used, it must be activated by logging into your account using the username and password you chose when signing up.
Currently we only offer online membership. In order to become a member, you must have a valid email address as well as a credit or debit card. If you don't have internet access, all 50 libraries of the Hawaii State Public Library System provide access to free internet computers for patrons with a valid library card and PIN (free!). Internet computers may be reserved online or used on a walk-in basis. Otherwise, you can still use the system by purchasing a pass at any Biki Stop.
Purchase a Single Ride or a Free Spirit at the kiosk or through our mobile app and enter the release code at any dock with available bikes. The light will go from yellow to green, and you can undock the bike. Tip: Gently lift the bike by the seat to undock the bike. If you purchased a Free Spirit at the kiosk, you will need to insert your credit card at the kiosk for a code for each new ride, or retrieve a code using the Biki app.
If you purchased a membership online, you can insert your Biki Pass directly into a dock with an available bike to release the bike. Insert your card until the light turns yellow, retract the card and undock the bike when the light turns green. Tip: Gently lift the bike by the seat to undock the bike
Consult the map available on the side of the kiosk to find other Biki Stops nearby, or use the Biki app or the Map of Biki Stops off our website to find out the real-time availability of bikes and docks at nearby Biki Stops. You can also use the kiosk touch screen to get information on real-time availability of bikes at nearby Biki Stops.
We're continually reviewing suggestions for new station locations. If you've got an idea for a new Biki Stop, you can put it in an email and send it to firstname.lastname@example.org. Please include as much detail in your email as possible. A few things to keep in mind: A typical Biki Stop is at minimum 40 feet long. Bike share works best where there is high density mixed use development. Stations should be located no further than 1/2 mile apart from each other, preferable closer. The best locations have easy access to other bike infrastructure like bike lanes and paths, as well as public transit like buses and trains.
A monthly membership and Free Spirit pass allows you to take out 1 bike at a time. For Single Ride rentals, you may take out a maximum of four (4) bikes at a time with the same credit card.
You can take the Biki bike outside of the service area, but it's a good idea not to go too far, since you will have to return to the service area to dock your bike at a Biki Stop. Monthly membership plans incur additional usage fees after 30 and 60 minutes.
Return the bike to any open dock at a Biki Stop. Push the front wheel of the bike firmly into the bike dock until the green light on the dock comes on. The green light indicates that the bike is docked and properly secured. If the red light on the bike dock stays on, remove the bike and try another empty bike dock. The bike remains your responsibility until it is properly locked.
If no dock is available, hit the “return a bike” option on the kiosk to receive extra time and learn where the nearest available dock is located.
Your bike is securely docked when the green light is flashing. You'll receive a text message from us that the bike has been docked and your trip has ended, usually within 5 minutes. If you do not receive the text and you're not sure if the green light flashed, please call customer service at 1-888-340-2454.
$20 for a pre-paid bank of 300 minutes. Learn more about the Free Spirit Pass here.
You can buy the Free Spirit Pass at any Biki Stop kiosk, or sign up online. Benefits of buying online include no $50 security hold, and you receive a Biki Pass in the mail in 2-5 business days. With a Biki Pass, you can bypass the kiosk whenever you check out a bike. Just swipe your Biki Pass right at the dock of any available bike! When a Free Spirit pass is purchased at the kiosk, you'll need to use your credit card at the Biki Stop kiosk for a new ride code for each check out.
How does a $15 Biki membership compare to other costs?
- a $70 monthly bus pass
- parking downtown for one day
- a poke bowl
- a ticket to the movies
- an appetizer dish
- a $60 monthly bus pass
- half a parking citation
- half a tank of gas (max)
- a fancy chocolate bar
- an uber ride from Makiki to Waikiki.
$3.50 for each 30 minutes of use
If you just want to try out the service or you don’t expect to use bikeshare much at all, then choosing this option each time you check out a bike may be your best bet. You pay a flat $3.50 for each 30 minutes of use. Learn more here.
If you exceed time limits on any of the fare options, you’ll be charged $3.50 for each 30 minutes of overtime use.
There is a $50 security hold placed on your credit or debit card account when you check out a Biki using the Single Ride or Free Spirit option at the kiosk. The hold is $50 per bike per and will disappear after 3-5 business days. Note: There is no $50 hold when you purchase memberships online and check out bikes with your Biki Pass.
For monthly members, membership fees are billed to the credit card associated with your account on the same date each month (your first day of membership) unless they exceed $50 in which case they may be billed sooner. Overage fees for all members are billed on the 15th of each month. A statement detailing your charges can be viewed by logging into your account at gobiki.org using the username and password you chose when signing up. For one-time rentals, $3.50 for the first half hour will be billed at the time of purchase and fees for any additional half hour periods will be billed when the bike is returned to a station. For Free Spirit pass holders, the cost of your pass will be billed at the time of purchase and any usage fees incurred will be billed to your card at the end of the pass period or when the bike is returned after the pass has expired.
Before each ride, always be sure to adjust the seat to a comfortable height. It’s also a good idea to squeeze the brakes to make sure there’s good resistance, and to check the tires to make sure they’re not flat. Please reference the City’s Rules of the Road, or join FREE workshops hosted by the Hawaii Bicycling League to familiarize yourself with Hawaii’s bike laws and feeling safe!
While it's not required for those 16 and over to wear a helmet, we recommend that everyone wear a helmet. If you are a resident, please consider buying a helmet from a local bicycle shop. We have partnered with a local bike companies within the service area that can rent helmets to Biki riders. See below, and more to come!
There are a few cycling laws and other riding tips that all riders should follow to help ensure a safe ride:
Biki Stop locations were determined with the city’s safest bikeways and bike routes in mind. Honolulu’s biking infrastructure has been expanding as Biki has been preparing to launch. Check out the City’s map of existing and projected bikeways
If someone is injured, call 911 immediately. In the case of an accident involving your Biki bike, you must notify customer service as soon as possible (1-888-340-2454). The bike remains your responsibility until it has been properly locked at a bike dock, or if that is not possible, handed over to a Biki representative. Otherwise, you must secure the bike until you are able to return it to a Biki Stop.
Call 1-888-340-2454 for assistance.
Re-dock the bike at any Biki Stop and hit the red wrench button on the dock. It will be locked in place and our operations team will be alerted. Then, check out another bike.
Consult the map available on the side of the kiosk to find other Biki Stops nearby, or use the Biki app to find out the real-time availability of bikes at nearby Biki Stops. You can also use the kiosk touch screen to get information on real-time availability of bikes at nearby Biki Stops.
If no dock is available to return your bike, hit the “return a bike” option on the kiosk to receive an additional 15 minutes of time. Use the kiosk or Biki App to locate nearby Biki Stops.
If you believe a bicycle checked out to you has been stolen, you must contact Customer Service at 1-888-340-2454 immediately and file a police report within 24 hours. You may be charged for the cost of recovery or replacement of the bike.
In 2012, representatives from Honolulu City & County (C&C), the State of Hawaii, the U.S. Environmental Protection Agency (EPA), private foundations, non-profits, and educational institutions formed the Bikeshare Working Group (BWG) with the goal of bringing a public bikeshare program to Honolulu.
In 2013, supported by the BWG, the C&C funded the Bikeshare Organizational Study. This study identified the vision, goals, and objectives for bikeshare, engaged over 200 key stakeholders, proposed an organizational and governance strategy for Honolulu, and created a high-level business plan.
In 2014, Bikeshare Hawaii, a 501(c)3 non-profit organization, was created out of the joint efforts of C&C, the State of Hawaii, the EPA, Ulupono Initiative and Hawaii Pacific University. Its mission is to provide bikesharing services to residents and visitors and make bikesharing successful in the state of Hawaii.
A public open house conducted at the Honolulu Design Center in the summer of 2015 allowed residents with an opportunity to voice their opinions about which bikeshare equipment to choose. This open forum helped Bikeshare Hawaii select PBSC Urban Solutions as the equipment provider out of four shortlisted finalists. Research by the University of Hawaii at Manoa and Bikeshare Hawaii in the winter of 2015 was conducted among residents and visitors to understand preferences for the program’s fare structure. A brand name contest conducted by Bikeshare Hawaii via social media in early 2016 helped select “Biki” as the name of the bikeshare system. An online map was established to gather input on proposed station locations and where users would like to see other stations.
Pop-up events in 2016 focused on gathering input on the best locations for the 100 bikeshare stations that would make up the initial roll-out of the system.
Neighborhood canvassing took place in April 2017 in Makiki/Moilili, Waikiki, Ala Moana, Kaka’ako, Diamond Head/Kapahulu, and Downtown/ Chinatown areas. Bikeshare Hawaii and over 50 volunteers spoke with over 625 businesses and condominium Resident Managers near future bikeshare stations and distributed over 1,500 informational brochures.
Biki open houses took place in April and May of 2017. Bikeshare Hawaii and partner organizations such as the Hawaii State Energy Office, Honolulu Department of Transportation Services, the Hawaii Bicycling League, and the Blue Planet Foundation hosted educational “stations” that attendees could rotate through to learn about how to use Biki, fare options, where Biki Stops are planned, hear about bicycling laws and safety workshop opportunities, and learn about existing and planned bikeways. Bikeshare Hawaii solicited questions and concerns from attendees at each station and additionally, volunteers with ipads had the online map open for feedback and index cards and pens were distributed and collected. As a result of feedback during the open house, Bikeshare Hawaii identified additional community organizations to schedule site presentations with for additional consultation.
Additionally, Bikeshare Hawaii presented at several Neighborhood Board meetings in the Diamond Head/Kapahulu, Waikiki, McCully/Moiliili, Ala Moana/Kaka'ako, Makiki, and Downtown/Chinatown districts to hear community concerns.
Good for business: In Portland, shoppers arriving by bicycle spend 20 percent more each month than those arriving by car. In the Twin Cities, bikeshare users spend a net extra $150,000 at businesses adjacent to bikeshare stations.
Makes roads safer for everyone: Biki will put more people on bikes, calming traffic and increasing safety for pedestrians, motorists and, of course, people on bikes too. An influx of new cyclist will make everyone on Honolulu’s roads more cautious, and increase advocacy for better biking infrastructure from cyclist and motorists alike. Making bikes a viable transportation options in Honolulu is consistent with HDOT’s mission, plans, and policies, including the Statewide Federal-Aid Highways 2035 Transportation Plan, Oahu Regional Draft Transportation Plan 2040, Complete Streets policy and principles, and City and State Bike plans (2012 Oahu Bike Plan and 2002 Bike Plan Hawaii).
Convenient and affordable: Biki stops will be near the places you want to go around town, every 2-3 blocks or so. You choose the fare plan that fits the way you ride. Biki is the fun and convenience of owning a bike without having to worry about theft, storage, or maintenance. We take care of that.
Increases opportunities for physical activity and a healthier environment: Biking for transportation can be as effective as a structured exercise program in improving physical activity, cardiorespiratory fitness, and blood pressure in adults. And when you Biki, your trip emits zero emissions, which is good for people and good for the environment.