We are a transportation brand delivering world class service through tech to provide bicycle access to the local community. We seek driven people from all backgrounds who are interested in puting their skills to work. Biki has a variety of opportunites which provide on the job learning and growth. Come grow with us today! Check out some of our most common possitions below or learn more about Biki.
Competitive benefits for all
employees
Paid time off and flexible
spending programs
Free Biki employee
plan
Secure Bike share is the operating partner for Biki and Bike Share Hawaii. Our passion doesn't stop with bike share, it continues with our employees. If you looking to join our dynamic team and are driven to help us provide transformative service to your local community, to enhance, make healthier, and more green, look no further and check out some of the positions we have.
As a customer service agent, one of the most rewarding aspects of the job is being able to help customers solve their problems and provide them with a positive experience. Here at Secure Bike Share we pride ourselves on providing the best local customer service experience. We help to develop our agents, leaning valuable skills that can be applied to a variety of fields. Our Customer Support Agents get to meet different people, from locals to international travelers. They help others and bring our riders peace of mind with compassion and care. If you are a great communicator and want to help people look no further.
Our bicycle rebalancers play a major role in the operations, helping to make sure riders have a bike available and a place to return. Rebalancer's spend their day on the road moving bikes through out the system and meeting different people along the way, from locals to international travelers. If you like being active and outdoors this may be the position for you. All of our drivers are required to have valid driver’s license with a clean driving history.
Our team of field technicians are responsible for the daily upkeep of our on street stations. As a field technician they put their troubleshooting and logical reasoning skills to work. Some of the daily responsibilities are responding to service alerts throughout the Biki system, making small repairs, and completing routine maintenance. Those considered for this position will need to have a valid driver’s license with a clean driving history. The ability to work evenings and weekends to ensure that all stations remain operational, and riders are able to fully utilize our transportation system in the way that it was designed. You will also have the excitement of working across teams, so communication skills are important.
Our bicycle mechanic service our fleet of over 1,300 bicycles and help to keep them rolling at all times. They are responsible for the ongoing maintenance and repair of our bicycles. Their work involves a combination of technical knowledge and problem solving skills while working with their hands. They get to experience the satisfaction of seeing results in their work daily through the diagnoses and repair of a wide range of issues.
Don't see a job posted but think that you may have skills that could be a valuable addition to the team, we want to hear from you. Send an email at support@gobiki.org.