Effective date: February 6, 2018
Information Bikeshare Hawaii May Collect
You may browse our website without purchasing a Membership. However, if you register for a Membership, Bikeshare Hawaii may collect the following types of personally identifiable information: name, mailing and e-mail addresses, and telephone number; date of birth and gender; account credentials; credit card or debit card number, expiration date, authorization number or security code, mailing address, and billing address; and your trip history and location information through use of the Services. We may also collect and store e-mail messages and responses through the customer service center.
Bikeshare Hawaii may also collect non-personally identifiable information such as traffic patterns and usage statistics. This includes, but is not limited to: trip duration, start time, stop time, stations used, bicycle identification numbers, and user type. See below regarding Computer and Non-Personal Data for other types of non-personally identifiable information.
How Bikeshare Hawaii May Use Information Collected
Bikeshare Hawaii may use the information collected through the Site or the Services for the following purposes, including, but not limited to: processing orders, responding to customer service messages, promoting, operating and supporting Bikeshare Hawaii, including contacting you for market research or promotions, improving the Site or the Services, analyzing and monitoring your use of the Site or the Services, and informing authorities and insurers in the case of an accident.
How Bikeshare Hawaii Shares Your Information
Reviewing or Changing Your Information
You are responsible for maintaining the accuracy of your information. To change your information, log into your account on gobiki.org or through Biki app. Alternatively, contact us at:
If you wish to opt-out of receiving promotional or marketing e-mail communications, you may do so by contacting Bikeshare Hawaii at email@example.com or by following instructions contained within promotional or marketing e-mails. However, you may not opt out from receiving e-mail communications relating to your account or using our Services while your account is active. If you no longer wish to use the Services or receive any form of direct contact from Bikeshare Hawaii contact us at: firstname.lastname@example.org
Computer and Non-Personal Data
Bikeshare Hawaii will also collect Internet Protocol (IP) addresses, the type of browser the visitor is using, the type of computer operating system, the domain name of the website that you used to access the Site, and travel information without personally identifiable information attached.
Protection for Children
Bikeshare Hawaii’s Site and Services are not intended for users under the age of 18 (or 16 with parent or legal guardian’s consent), and, as such, does not knowingly collect personal information from anyone under the age of 18 (or 16 with parent or legal guardian’s consent). If you are under the age of 18 without parent or legal guardian’s consent, please do not use the Site or the Services and do not submit any personal information to Bikeshare Hawaii. If a parent or guardian becomes aware that his or her child under the age of 18 has provided us with personal information without his or her consent, he or she should contact us at email@example.com and we will delete such information from our files.
We have installed encryption software conforming to the Secure Socket Layers (SSL) protocol to safeguard the information you send us. Please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the security of the information that you transmit via our Site and Services. Bikeshare Hawaii will not be liable for any breaches of confidentiality due to system failure or unauthorized access by third parties.