Earlier this month, we celebrated International Women’s Day and gave a shout out to all the Biki ladies out there. Women’s History Month has also reminded us of the gender gap that exists in bikeshare, with females taking only about 25% of trips in major bikeshare cities nationwide. However, here in Honolulu we’re proud to report that 43% of Biki members identify as women!

We chatted with Biki's operating partners, Secure Bike Share, about what it's been like running an essential service during the pandemic. They share how they've adapted their standard operating procedures and strategy over the past year and explain some of the challenges they have faced as a result of COVID-19. 

Q: After 3 years of successfully operating Biki, Secure Bike Share had rebalancing and maintenance down to a science. How has your team had to change its operations strategy since COVID-19?

Considering the COVID-19 pandemic that has unfolded over the last 12 months, we adjusted our operating procedures in a concerted effort to curb the spread of the virus and prioritize the safety of our resident members. This was done by dedicating a large portion of our operations to sanitization. This meant the following:

• All rebalancers, technicians and maintenance personnel dedicated 25% of their time to disinfecting.
• Our cleaners were instructed to spend 50% of their time disinfecting and 50% on regular cleaning.
• Every bike that entered the workshop for maintenance was disinfected on arrival and on departure in addition to their regular clean.
• PPE is provided to every staff member on an ongoing basis and additional cleaning equipment was purchased to aid in the task of disinfecting the bicycles and stations.

Another consequence of COVID-19 has been the constant need to adjust to new trends of system usage. Our original operations strategy had been evolving around common ridership patterns since 2017 and when COVID-19 impacted Honolulu in March 2020 those common trends disappeared almost overnight. 

 

With borders being closed to international travelers and the quarantine requirements, our visitor market was also severely impacted due to COVID-19. We responded to this by relocating stations to better serve residents, including installing a Biki Stop at Don Quijote Kaheka and expanding to Kaimuki. All of the above was done while our revenues were severely impacted due to the restrictions caused by COVID-19.

Q: How much has ridership dropped since last March?

Please refer to the yellow line in the graph for 2020 ridership trends. As you can see, rides have steadily been increasing since our April 2020 lows, but are still severely below 2018 and 2019 data. 

 

Resident ridership is steady despite many employees working from home, while visitor usage has decreased due to travel restrictions and a depressed visitor market. Resident members currently make up ~85% of trips, compared to about 65% of trips in 2019. 

Q: Have you noticed any interesting trends or changes in ridership?

We've noticed that riders are taking longer trips. Based on our 2020 Member Survey, more members reported using Biki for exercise (70%) compared to only 56% of respondents in our 2018 Member Survey. 

Q: What are some of the biggest challenges you have faced as Biki's operators? 

We've had to balance the need to provide a 24/7 essential service and adapt to the increased sanitation requirements, all while our revenue has dropped by as much as 60% in some months. The revenue we receive from memberships and rider fares directly funds our day-to-day operations, including rebalancing, maintenance, and equipment.

 

Unfortunately, Biki has also seen a spike in vandalism. In the last three (3) months we've come across more than 200 deliberately slashed tires, over 15 bicycles destroyed beyond repair (see photo) and large increases in graffiti. These instances are very costly, requiring time, labor and replacement parts. 

Q: How can Biki riders stay safe? 

• Carry a small bottle of hand sanitizer or wash your hands after every trip.
• Wear a helmet whenever possible.
• Update your route to use Honolulu's many bike lanes and avoid riding on the sidewalk in business districts such as Waikiki and Downtown.

SUPPORT BIKI

The best way to support is to keep riding! You can also help by referring a new rider,  purchasing gift certificates for a friend or colleague, adopting a Bike, or donating! Mahalo for the support. 

During a visit to Hawaii during COVID-19, California residents Huy and Heather decided to use Biki as a socially-distant and fun way to explore the city. 

Is Biki/biking a new hobby for you?

This was our first time on the Biki bicycles! We saw posts online and were beyond stoked to finally get the opportunity to check them out while we were on Oahu.

Where and why do you ride?

After strolling through Ala Moana Center, we decided to head to Aloha Tower as we had never ventured over in that direction. So, we looked up the map on the Biki website and located a Biki station right across the street from the mall on the Foodland side. Within just a few minutes, we pulled out our bicycles and off we went. We rode back through Ala Moana Beach Park and finished our adventure at L&L's for a delicious plate lunch.

What do you like about Biki?

Biki is such a great addition to the island of Oahu. Yes, it's easy to call for a ride-share service or even wait for The Bus, but having the ability to ride at your own pace and soak in the sights, sounds, and ocean breeze is just priceless. We felt super safe riding around with our masks on and not having to worry about the safety precautions in a ride share service. It's easy to find the different stations and the kiosk machine is simple to use, so we definitely plan to using Biki again. 

 

We appreciated seeing the Biki Crew checking on the bikes and stations around Honolulu, which truly shows the care being put into the service. We like how Biki bikes are secured at the stations, unlike in other cities where we see scooters left strewn about the streets/sidewalks, causing a sore eye and obstructing access to businesses. 

Best Biki Tip for other riders:

Planning your route ahead of time is definitely a good idea so you don't accrue extra charges, stay in the bike lane as much as you can, adhere to the traffic signals, look both ways, but most importantly have fun!

planning to visit oahu?

• Check out our station map to plan your Biki adventure. We have over 1200 bikes and 136 biki stops at some of the top destinations throughout urban Honolulu. 
• Familiarize yourself with the local bicycling laws and safe rider tips.
• Review our COVID-19 protocols and procedures to find out the steps we're taking to keep the community safe. 

Have a Biki story you want to share? We'd love to hear it! Email kelsey@bikesharehawaii.org.

After exceeding 1.3 million Biki rides in 2019, Biki was on track to have another record year. Then, COVID-19 hit our community, followed by abrupt lifestyle changes and a significant decline in ridership. As we review the data from 2020, we can see how the pandemic has changed the way we ride and how we operate.

You can expect more places to Biki in 2021 with the construction of several bikeway projects planned for urban Honolulu. Outlined in the 2019 Bike Plan Update, these projects will help create a transportation network that provides safer travel, promotes health, and creates stronger and more livable communities.

15% off Fend Foldable Helmets

Enter promo code FENDXBIKI at checkout to redeem. Offer valid January 26, 2021 thru February 25, 2021.

FEND Foldable Bike Helmet - Durable, Lightweight Helmet for Adults. The FEND helmet folds down by over 50%. It is CPSC safety certified, fully breathable with extra vents for cooling, and extremely convenient. Also included are an extra set of thicker pads for the perfect fit, an integrated dial fit system for precise adjustments, and a premium canvas carry bag for easy storage when not in use.

 

We believe in the future of cities and the idea of conscious mobility. Whether riding a bike, scooter, or skateboard, these modes all contribute greatly to the impact we have on our environment. We aim to make it easier and safer to travel, and leave our environment better than when we found it.

GET THIS DEAL

MORE BIKI MEMBER OFFERS

Think you've got what it takes to be the next Biki Member of the Month? Send us an email with your Biki story or nominate a fellow rider: support@securebikeshare.com. Members of the month may be featured on social media, monthly e-blasts and our Biki blog!

March - Huy N.

Plan: Multi-Stop (Visitor Pass) - bank of 300 minutes for $25

 

"It's easy to call for a ride-share service or even wait for The Bus, but having the ability to ride at your own pace and soak in the sights, sounds, and ocean breeze is just priceless. We felt super safe riding around with our masks on and not having to worry about the safety precautions in a ride share service."

 

Biki Tip: Planning your route ahead of time is definitely a good idea so you don't accrue extra charges, stay in the bike lane as much as you can, adhere to the traffic signals, look both ways, but most importantly have fun!

 

Check out this blog post to learn more about their experience using Biki while visiting Oahu! 

FEBRUARY - Joey K.

Plan: Free Spirit Plan - Bank of 300 minutes

 

Favorite Places to Biki: Whenever I go anywhere in Waikiki that's over a 5-minute walk, I usually take a Biki. I ride to play volleyball at Fort Derussy several times a week, and to Le'ahi Beach Park near Diamond Head because there's no parking anywhere near there. In fact, I discovered this park only because Biki exists there!

 

"I'm not a "cyclist" in the traditional sense. I don't bike recreationally or have any special gear. I use Biki when it's the most convenient (and affordable) way to get from Point A to B. I really like that I don't have to commit to using a bike in both directions. I can bike out, walk somewhere else, and take an Uber or walk home afterward. It's just extremely flexible and inexpensive. I only use my car 1-2 days a week now because of Biki."

January - Paula A.

Plan: Multi-Stop (Visitor Pass) - bank of 300 minutes for $25

 

"I'm staying in Waikiki during my visit to Oahu and didn't want the hassle and expense of parking a car here. I originally planned to get around by walking, and at first was nervous about riding a bike in traffic, but liked the idea of getting around faster. There are so many Biki Stops in Waikiki, and after my first ride I remembered how much I love riding bikes! It's been great to use some different muscles riding, and there is a great sense of freedom when I Biki; it feels a little like flying."

 

Biki Tip: It's not as scary as you might think! I was nervous about being on a bike around cars, but I stay very aware of my surroundings and can just pull over if I need to. I think there are also fewer cars on the road, so it's a good time to give it a try. 

2020

December - Jennifer L. & Keith S.

Plan: Voyager Plan - unlimited 60 minute trips

 

Best Biki Tip: Encourage your friends to give it a try. I got my partner and my brother to sign up and now we can all enjoy going for rides together. 

 

"For me (Jennifer), Biki is a hobby that keeps me active. Since signing up, I have since changed my diet, lost 33 pounds, and my confidence and overall well-being has improved. We live in the Waikiki area and ride to Kapahulu Safeway, Don Quiote, Ala Moana, Whole Foods and Ohana Hale Marketplace. We now spend less on Uber rides and taxis because Biki gets us where we need to go."

 

November - Tatia-Jenay M.

Plan: Voyager - unlimited 60 minute trips

 

"During quarantine, Biki has been an inexpensive and convenient way to get exercise. I ride to and from work, to see my relatives, and to explore the new bike paths recently installed around town."  

 

Biki Tip: After you finish your ride and dock your bike, try to pull it out again just to make extra sure it's locked securely. If it comes out, use more force until you see the green light. 

October - Tomoko D.

Plan: Commuter Plan - unlimited 30 minute trips

 

Best Biki Tip: Get a monthly (Commuter) membership! It offers unlimited rides so you can use Biki anytime you want and it is very affordable at only $15/Month. 

 

"Biki has been my primary mode of transportation since August 2017, so I am so glad it continued service during COVID-19. It's socially distant, convenient and provides a nice bike whenever and wherever I want."

September - Jimmy H.

Plan: Free Spirit Plan - Bank of 300 minutes to use in any increment

 

"I live right in town in the Ala Moana/Kaka'ako area, and Biki is so convenient to get around. Before COVID-19, I used Biki to get to SALT Kakaako for my fitness classes at Orangetheory, meet up with friends for a bite to eat, grocery shop at farmers markets and Whole Foods, or go to Waikiki without worrying about parking.  When I participated in some of the running events like Hapalua, Kings Runner, etc. I would use Biki to get to the race/starting line.

 

Now during quarantine life, I use Biki as a form of exercise. I've been definitely putting in some pedaling mileage.

 

I hear a lot of my friends say, "It's been years since I've been on a bike," so I tell them to give Biki a try and they always seem to end up having fun.

Best Biki Tip: Get and use the Biki App!!! You literally can unlock a Biki from your phone without having to carry your membership card/wallet. It's also very easy to use and convenient when planning your trips. I always check the app and browse the stations that are at or near my destination to see if there are open docks, if not then I have a backup.

August - Tony M.

Plan: Voyager Plan - unlimited 60 minute trips

 

Best Biki Tip: Always learn from your mistakes on the road, you are not perfect. The goal is to learn to improve yourself.

 

"I became a member in February right before COVID-19 and it has made my quarantine life much better. Biki helps me to condition my body and gives me the freedom to ride all over town from Waikiki and Ala Moana, all the way to Downtown and Iwilei!"

July - Shazlyn

Plan: Free Spirit Plan - Bank of 300 minutes to use in any increment

 

"I bought the Free Spirit Plan because I really wanted to learn to ride a bike during COVID. I was determined to learn by the time the 300 minutes was up. And guess what? I learned in 60 minutes! Now I have all this extra time to ride around and have fun!"

 

Best Biki Tip: To all my fellow people just learning to ride a bike: just keep pedaling! I know it's really scary and you want to plant your feet on the floor so you don't fall… but you need to trust yourself!

June - Richard W.

Plan: Free Spirit Plan

 

Best Biki Tip: Find a Biki stop outside Waikiki and ride in - you'll enjoy the exercise, and might see things that otherwise you miss because you are going too fast in a car. When you return the bike, use both hands and push it in firmly. The green light will turn on if you did it right.

 

"We are new to Biki and became members in June 2020 to participate in the Kalakaua Open Street Sundays. It was much easier for us to rent a bike than to bring our bikes from Kailua. We biked multiple circuits of Kalakaua for an hour of exercise before hitting the restaurants for ono grinds, and then going for a swim. Kalakaua Open Street Sundays and Biki bike rentals make it so easy for local families to enjoy Waikiki while helping the merchants there. It has since been our main form of exercise while in quarantine." 

May - Jet808x

Plan: Commuter Plan - unlimited 30 minute rides per month

 

Best Biki Tip: Make sure you follow the rules of the road and use all standard safety precautions even though less people are on the road.

 

"As a owner of multiple rentals, I would always recommend Biki to our guests. But, since our guests are not here due to Covid-19, I decided to ride instead. It's been great cruising Ala Moana beach park and other areas during the pandemic. We use hand sanitizer spray to wipe down bike and off we go!" @Jet808x

April - Dr. Jonathan Chung

Plan: Free Spirit Plan

 

Favorite Place to Biki: Home! After a long day of work. There are stations just steps away from both my office and my home. 

 

"Honolulu is the perfect place for the ride sharing type of transportation.  We have great weather and a small urban center that allows for short commutes.  I can get from Ala Moana to Aloha Tower in 15 minutes or less. Biki is healthy, environmentally-friendly and surprisingly fun." 

 

March - Mimi L.

Plan: Voyager Plan - unlimited 60 minute rides per month

 

Best Biki Tip: I've realized that there are other ways to workout...it may not be a gym or something you're used to, but this is the perfect time to try something new. I do my part by bringing Clorox wipes with me to wipe down  the seat and handlebars before and after each ride. 

 

"I am a very active person and need some form of daily exercise. After my gym closed down because of coronavirus, I decided to sign up for a Biki membership. Since bike riding is considered an essential activity, and because there's a Biki Stop located just down the street, it's been an amazing way to get exercise and fresh air."

February - Akiko A.

Plan: Commuter Plan

 

 Akiko is an employee of G70, one of 7 organizations participating in the first-ever Oahu Commute Challenge. This month-long event, hosted by STCH, challenges employees to switch up their commute to work and try more sustainable options such as walking, biking, the bus, or carpooling. 

 

Favorite Place to Biki: Makiki to Downtown along the King Street Protected Bikeway. 

 

"Don't be afraid to try Biki.  Start with a friend and get confident riding together.  You become more aware of your surroundings and the importance of sharing the road.  You are also able to enjoy the outside!  Why not?"

January - Anthony C.

Plan: Commuter Plan - unlimited 30 minute rides per month

Best Biki Tip: Get Hawaii Bicycling League's Oahu Bike Map, digitally or paper copy, to find the lowest stress, most fun bicycle routes.  It's the best piece of safety equipment you can have and you'll find that many Biki stations are located on or near low-stress routes.

 

"I have a personal bike, but still use Biki for short trips and when visiting public places that do not have secure bike storage. Biki is a great, inexpensive, way to get back into bicycling.  The bicycles are perfect for beginner cyclists, leisure or commute."

 

2019

December - Kiana O.

Plan: Commuter Plan

 

Best Biki Tip: If you're a bit nervous about biking in Honolulu, go with a friend and try out routes that have less traffic and slower car speeds. It's also more fun to Biki with a friend!

 

Favorite Place to Biki: Around Kapiʻolani Park

 

"I don't live in town, so I normally take the bus in for work and then use Biki to go to work meetings, lunch, pau hana, yoga, the Kakaʻako Farmers Market, appointments, etc. Biki allows me to get to my bus stop faster and without walking a far distance alone, especially at night. More recently, I have also been using my Commuter Plan for leisure and exercise because I love riding a bike."

November - Alexander D.

Plan: Commuter Plan - unlimited 30 minute rides per month

Favorite Place to Biki: Waikiki Beach

 

"Biki makes it easy to not have to own a car in the city, which definitely cuts down on my carbon footprint. As a writer, it's also important to have a flexible transportation option that can accommodate my schedule. As such, Biki helps me to commute to various jobs in and around Waikiki, cruise to the beach, library, and several other destinations that were once too inconvenient due to limited parking."

 

October - Eileen R.

Plan: Commuter Plan

 

Best Biki Tip: Use the app! I like to plan my routes according to the availability and location of the Biki Stations near me.

 

"I initially signed up for Biki because several of my classes at UH Manoa were right next to the Biki stations. Nowadays, I use Biki when traffic is jammed, buses are slow, or I just have somewhere to go.  The diverse and abundant stop locations make the already affordable membership even more worth it."

September - JoAnna S.

Plan: Commuter Plan - unlimited 30 minute rides per month

Biki Tip:  After adjusting the Biki seat to your preferred height, make sure to lock the latch to keep the seat in place.  A loose, spinning seat is never fun while riding!

"We are a one-car household and sometimes it's a coordinated effort between my husband and I as to who gets the car.  With Biki, I can go on my own time and the docking stations are plentiful so it's easy to hop on a bike and Biki off to wherever I need to go. Whether that's to work, home, picking up my daughter from school, or just to get a little sweat on and my heart rate up. Plus, not having to worry about parking is a major plus!"

August - Tae K

Plan: $15 Monthly Employer Plan

 

Favorite Place to Biki: Home! 

 

"I'm on an employer plan and can easily commute from my house to my work at Kapiolani Medical Center. Having Biki as an option is convenient, relaxing and a good stress reliever. Best of all - I don't need to worry about people stealing my tires."

July - John & Lisa B.

Plan: $25 Monthly - unlimited 60 minute rides per month

Best Biki Tip: Use the Biki App to scope out other stations near your destination before you leave.  Most of the time there will be an open dock but every once in a while it fills up while you're on the way.  Sometimes it's better to head directly to an emptier station than have to back track if the one you want fills up.

"Biki is an easy way to get people riding again.  There's safety in numbers, not just for people riding bikes but for everyone on the street.  With more people engaged in the community (for example, it's much easier to say good morning to a person walking when you're riding a bike than when driving a car), it creates a safety net of people who make the streets are safer for everyone.  Biki has made our community more of an ʻohana."

 

June - Mariah & Kevin

Plan: $15 Monthly + Free Spirit Plan

 

Biki Tip: Nobody has ever died from being late. Ride safe for yourself and for others. There's not always bike lanes or enough seconds to make the light. No worries, be safe. 

 

During the last year Mariah took over 1250 Biki trips, making her our top female rider! We reached out to learn more about her story were so impressed we decided to crown her and her partner Biki Member(s) of the Month, since they Biki'ed to breakfast for their first date. Read Mariah's full story here. 

May - Dabney

Plan: $15 Monthly - unlimited 30 minute rides per month

 

Favorite place to Biki - Ala Moana Beach Park

 

Biki Tip - Use Biki in neighborhoods with limited parking. I just went to an event in Kakaako where everyone else ended up paying to valet their personal cars because there was no street parking. I Biki'ed and docked right out front like a champ. 

 

"I love how Biki has led to so many more people cycling in Honolulu, because that helps justify more bike lanes in more places. Biki makes cycling better even for those riding their own bikes. I love seeing and saying hello to people I ride past on my commute every day - try that in a car!" 

April - Kathleen

Plan: Free Spirit Plan

 

Biki Tip: when using Biki to get to big events with large crowds, locate a Biki stop right before your actual destination by using the Biki app, and park your Biki bike there. By researching nearby stops before your targeted location, you raise your odds of finding a free slot where you can dock your bike!

 

"As someone who lives and works in town, Biki has been an amazing addition to my transportation options. I've been using this bike share program since the very first day it launched in 2017. I feel very lucky to have a Biki stop in front of my apartment building. I save gas money, get to places faster, and take in some fresh air and light exercise as well! I've used Biki to cross off parking worries when going to events with big crowds like Art After Dark, the Great Aloha Run, the Honolulu Marathon, and concerts at the Blaisdell. Mahalo, Biki!

March - william

Plan: $15 Monthly - unlimited 30 minute rides per month

 

Favorite place to Biki - Ala Moana Beach Park

 

Biki Tip - Let the automobiles have the right-of-way. Don't assume that they are going to stop for you. Be a defensive Biki rider and enjoy the ride.

 

"I like the convenience and affordability of Biki. There's a Biki rack where I live and one where I work. It's the ideal situation." 

February - Karen

Plan: $15 Monthly

 

Best Place to Biki: I had several great runs along Kapiolani Blvd and Ala Wai Blvd

 

"I didn't want to bring my own bike on my vacation and Biki is everywhere so I signed up for a membership. The $15 monthly option is a deal, even for a week-long visit.  The bikes were comfortable, easy to undock and dock and the built-in lighting was a plus when I misjudged a sunset. I rode all over Honolulu and Waikiki. Pedaled to the community college, dropped off the Biki, did the Diamond Head climb, returned to the station, and pedaled home. On the last day I felt nostalgic as I racked my Biki."

January - Luke

Plan: Free Spirit Plan - 300 minutes to use however and whenever you like.

 

Favorite place to Biki - To catch the sunset at the beach! I ride from my place in Makiki to the new station at Barefoot Beach Cafe. 

 

"I got rid of my car about a year ago because parking outside my place was such a pain. I now use Biki for almost all in-town trips and then my motorcycle to get around the rest of the island. It's definitely a money saver. I ride almost every day and it amazes me how long these minutes actually last." 

2018

December - Uyen

Plan: Free Spirit Plan - 300 minutes to use however and whenever you like. This member also takes advantage of auto-reload, so every time her balance gets down to zero minutes we fill it up with 330 minutes instead! 

 

"Commuting to work is much easier with the newly installed Biki stations in Makiki. I am now able to bike all the way to my block instead of stopping at the Piikoi/King St station then walking the rest of the way. There are at least three Biki Stops within two blocks away from me. Instead of sitting in morning traffic, I can Biki from my home to work in less than 10 mins. It's a win win for me and the environment."

November - Marion

Plan: Free Spirit Plan - 300 minutes to use however and whenever you like.

 

Why? The bank of 300 minutes allows me some flexibility; I feel at ease knowing that I can ride from point A to point B within 5 minutes without having to fork the 30 minute single ride fee and still be able to have the remainder of the minutes available for the next trip.

 

"It brings the "Fun" back in commuting to and from work. I work at an architecture firm in Downtown and I route permits to and from the Honolulu Building Department about 15 times each month.  It takes me approximately 15-20 minutes when I am walking versus 5 minutes when Biki-ing."

Photo Credit: MidWeek - Biki Turns 1

October - Lori

Plan: $15 Month - Unlimited 30-minute trips every day.

 

In honor of Women's Bike Month, we have decided to feature the Biki Lady herself. For the past 4 years, Lori has served as the CEO of Bikeshare Hawaii with the mission to bring bikeshare to Hawaii. One of her goals, when selecting the equipment and launching the program, was to encourage ridership among women, who make up only 34% of bikeshare users nationally. As a result, the Biki bike is actually 10lbs less and easier to maneuver than equipment in other cities. We're proud that women represent 44% of Biki members. This mother of three, accomplished ironman triathlete and daily Biki rider will be retiring from Bikeshare Hawaii at the end of the month. Be sure to look for her riding around town rocking a Biki hat and high-heels. Mahalo for all your hard work, Lori, and best of luck on all your future endeavors. 

Lori brings in "Mike" the Citi Bike and "Jen" the Pronto Bike to the KHON2 studio to talk about Bikeshare in 2015. Watch it here.

September - Elizabeth & Steve

Plan: Free Spirit Plan - 300 minutes to use however and whenever you like.

 

Why? We chose the free spirit pass because of its flexibility. We like knowing it doesn't expire, and the auto-pay for renewal has proven to be seamless.

 

"After a cumulative 80+ year hiatus, Biki Bikes have put these two retirees back in the saddle again! It's true: one doesn't forget how to bicycle! We appreciate Biki Bikes because they're convenient, fun, and reduce time spent driving. We live downtown and have found Biki Bikes extends the geographic range of places we can easily get to without having to get into a car. Biki Bike parking is available near our apartment building, and usually within a block or two of the destinations we visit. The docking stations are easy to use, the bicycles are sturdy and well-maintained. Maybe the most surprising discovery is that in our mid-sixties we still find bicycling fun! We will arrive at our destination feeling exhilarated and fully alive. It's a fun way to get good exercise."

August - Dan

Plan: Free Spirit Plan - 300 minutes to use however and whenever you like.

 

Why?  It gives me a pool of minutes to use and I use it in waves so I don't have to worry about my minutes expiring.

 

"I love Biki because I don't have to worry about parking. My appointments vary week to week and if it's within a couple of miles of my office, I Biki."

 

July - Ying

Plan: $25 Monthly Plan - unlimited 60 minute rides.

 

Why? Why not? It's the best one and its a small price to pay. I use Biki to commute to my workplace at the UH Cancer Center, during my lunch hour, and for fun with my husband for fun in the evenings and weekends. 

 

"The bicycle is comfortable. I no longer have to worry about getting my bicycle stolen and my husband is happy to not fix my flat tires anymore!  I like having the option to commute one-way and take the bus home if the weather is bad. In my mind, if you can't get there by Biki, it ain't worth going."

**Ying also made our Biki Rider Hall of Fame! She was one of the top 5 women riders during our first year. 

**Ying also made our Biki Rider Hall of Fame! She was one of the top 5 women riders during our first year. 

@brad_da_ig_model

June - Brad

Plan: I have been a member of both $15 Monthly and $25 Monthly. Currently I use the $15 Plan because I am surrounded by docks around my neighborhood!

 

Why?  I grew up in Mililani and I realized how bad our traffic problems were becoming! I ride Biki because I want to be a part of a better solution for commuting to and from destinations.

 

"I like the flexibility of Biki. You don't need to scour for parking or worry about your personal bike having mechanical issues. It's easy and the bikes are high quality. Using different bikeshare systems around the world and USA is my new hobby now. " 

 

May - Mariah

Plan: Free Spirit Plan - 300 minutes to use however and whenever you like. This member also takes advantage of auto-reload, so every time her balance gets down to zero minutes we fill it up with 330 minutes instead! 

 

Why?  I enjoy the flexibility of the 300 minutes because I can use them as needed and not worry about having them expire.

 

"I use Biki because it makes traveling around town far more convenient and even fun! I commute from the North Shore daily, but have to travel between jobs in downtown and Waikiki. At one point it took me 40 minutes to get from Waikiki to downtown after finding parking and walking to work. Biki is a godsend as it only takes 15 minutes, plus it adds pleasure to your day by allowing you to enjoy the fresh air and sunshine. Biki makes me more appreciative of Hawaii because it makes commuting fun, healthy, and stress free. I even invested in a water proof backpack so I could take Biki in the rain with no concern for my laptop." 

 

April - Bob

Plan: $25 Monthly Plan - unlimited 60-minute rides

 

Why?  For my purposes, 60 minute rides is more than enough for 95% of everywhere I need to go.  $25 is a great value!

 

"Biki's a high.  Its fun.  It energizes me.  Its helping me get in shape.  I'm 60 but Biki makes me feel like a teen.  It's a newfound freedom where I can travel all over the city in less time.  Combined with ride sharing and the bus, the options are endless.  I'm self-employed and it adds hours to my workweek not having to deal with traffic and parking.  My wife and I joke we can't remember where we last parked our car.  I've reduced my gasoline consumption by 80% and gained 3 or 4 hours a week not sitting in a car going nowhere.  Bicycle quality is fantastic and very easy for a big guy to pedal."

March - Cody

Plan: $25 Monthly Plan - unlimited 60-minute rides

 

Why? I chose this plan because of the flexibility it offers me to go on longer distance rides. I can go for a good hour-long ride in the morning without any interruptions. Biki helps me stay in shape, and is way more fun and cost efficient than a gym membership.

 

"As a student of Urban and Regional Planning at the University of Hawaii at Manoa, I am thrilled to see our city being proactive towards offering alternatives to automobile transportation. Biki will take more cars off the roads, which will reduce green house gas emissions and relieve congestion on our busy streets! Biki also is an affordable commuting option for those who can't afford the bus pass. Most importantly, it's healthy and fun! I wake up every morning and take Biki around town and along the coast for an early morning workout. It's the perfect way to start my day!"

@jennlieu

February - Jenn

Plan: Free Spirit - $20 for a bank of 300 minutes to use however and whenever you like.

 

Why? Jenn loves the flexibility of the Free Spirit Plan and appreciates not having to worry about the minutes expiring.

 

"I love Biki because it's not just for people who are tall! I am 5' and it can be challenging to find a bike that is safe and easy to ride. To all my vertically challenged friends, I recommend you try Biki. It is the best!"

January - Lisette

Plan:  Free Spirit - $20 for a bank of 300 minutes to use however and whenever you like

 

Why? Lisette uses Biki mainly for casual rides and lighthearted adventures, so she opted for the flexible Free Spirit option.

 

"I really enjoy the bike stations, not having to find parking, and not having to own a bike since my place has no room to store one. I think it's great during events around downtown when parking can be scarce"

December - Vinnie

Plan: $15 Monthly - unlimited 30-minute rides each month.

 

Why? Vinnie completed over 600 trips in just 5-months, making him one of our top riders. He chose the $15 monthly membership since it is the most cost-effective option someone who rides so frequently!

 

"I likes Bikeshare because it takes away the stress of commuting and eliminates the need for a car while living in Waikiki"

It was a challenging year, but we still think it's important to celebrate the silver linings! Here's a look at some of our top moments of 2020...

BIKI DEEMED ESSENTIAL

Despite the significant decline in ridership due to COVID-19, we never stopped offering a 24/7 transportation service. Over 830,000 Biki trips took place in 2020, many of which were essential trips for work, exercise, and errands. We revised our standard operating procedures to keep the community safe by shifting resources to equipment sanitation.

 

In a recent survey, 79% of members said they believe Biki is the safest option of public transportation during the pandemic. >>>

OPEN STREET SUNDAYS

Honolulu joined cities across the globe in closing streets to traffic and opening them up to bicyclists, walkers and individuals using other forms of micro-mobility. On four consecutive Sundays this past summer, residents headed over to Kalakaua Avenue  to bike, walk, skate and come together in a socially-distant and unique way. >>>

Pensacola Protected Bike Lane

Another protected bike lane was added to Oahu's transportation network, making Honolulu's streets safer and more connected. This protected bike lane now runs from Wilder Avenue to Kapiolani Boulevard, providing a much-needed mauka to makai connection for cyclists. In even better news, another bike lane is currently being constructed on Ward Avenue, and expected to be ready by early 2021. >>>

EXPANSION TO KAIMUKI

We had to remove some stations to accommodate a big city paving project, but turned lemons into lemonade by reinstalling them in highly requested areas including Kaimuki, Don Quijote, and Leahi Beach Park. The three new Kaimuki Biki Stops increase access to the numerous local businesses along Waialae Avenue and will help relieve the parking shortages expected to result from the upcoming closure of Kaimuki Municipal Parking Lot #2. >>>

BIKI ON TV

We wrapped up our work with Ad 2 Hawaii and finished a 30 second PSA now airing on your favorite local tv stations. Ad 2 Hawaii provided this work at no cost to Bikeshare Hawaii, the non-profit recipient of their annual Public Service Campaign. Watch it here >>

HAWAII BIKESHARE REPORT

We finished our first ever Honolulu Bikeshare Report to look at the impact Biki has had on the community. Be sure to check it out to learn more about Biki's history, ridership data, and it's health, environmental and economic benefits. >>>

 

Huge mahalo to our members and supporters for keeping us rolling this year! 

The holidays are quickly approaching, and a Biki gift certificate is an easy and affordable last-minute gift option for a friend, family member or colleague! It’s a unique way to spread the Aloha spirit this season and say “thank you” to your child’s teacher, your mail carrier, or that neighbor who always goes the extra mile.